Setting up your personal profile
When you join Tagsmart for the first time, a personal profile is created for you. This is different to an account profile (see ' Setting up your account profile').
To manage your personal profile, when logged in:
- Click on your profiles icon, top right
- Select 'Your Personal profile'
- Note: your username and email cannot be changed as these are an integral part of your Tagsmart identity. If you need to do this, contact support@tagsmart.com.
If you're an artist, note that there is no connection between your artist profile on the Tagsmart Register and your personal profile. See Editing an Artist Profile on the Register.
A note about phone numbers
Dealing with phone numbers is always tricky as formatting is critical for use in e.g. SMS systems. Some platforms deal with this by simply ignoring the issue and allowing you to enter the number in any format, but the Tagsmart platform is a bit more fussy. To enter a phone number:
- Click on the flag and start typing the country name of the country in which your number is registered.
- Scroll down if necessary to reveal your country and dial code. If you're adjacent to your country code in the list and just need to advance the list by a couple of countries, you might find it easier to click on the scroll bar chevrons to move up and down.
- Select the country: the country code will automatically populate in the number field.
- Enter the telephone number immediately after the international dialling code and WITHOUT a leading zero, and without any spaces or other non-digit characters (eg a hyphen) before, within or after the number. A blue bounding box indicates that the number is correctly formatted.
- Don't forget to click SAVE (you may need to scroll down to reveal the green SAVE button).
