Issuing a Certificate #2 - Entering Information

This section only applies for Certificates ordered on the Tagsmart platform. If you're ordering via your personal portal, help notes are provided in context during the process.

Before entering information, the Certification process may request confirmation of:

artwork information: you should edit the artwork if it is incorrect as you will not be able to change core artwork information afterwards
the publication status of the work: see the section Public Search for more information about access to artwork information.
provenance: how you acquired the work if you are not the artist. In some cases, depending on your account status, this information may be requested even if you are the artist. You can resolve this by contacting support@tagsmart.com.

The Certificate Detail screen will then be shown:

Personalisation

Collector

You can personalise the Certificate for the recipient by entering their name the 'Collector' input box. This will be printed on the document with the legend: “Certificate originally issued to: CollectorName’

Consignee

The Consignee box is primarily intended for consignment sales and is available in Artist accounts only. Text entered in the 'Consignee' input box will be added to the Issued By section of the Certificate. For example, if you enter 'Arborio Gallery' in the box and your account name is Martina Kass Studio, the Certificate will say: "Issued by Martina Kass Studio for Arborio Gallery".

Signature

This option is only available for certain accounts. Note that if you choose to sign the Certificate yourself, or have not provided us with a signature, then the Certificate must be posted to the account address.

Delivery address

Checking the 'Post to my account address' will prefill the delivery address with the information entered on your Account profile. Note: If you enter different details with this option selected, the system will update your account details. If there is no delivery address stored, the system will prompt you to enter one.

To add or change the Account profile address, click on your profile icon top right, select Organisation Profile, and provide/change the information

Send notification?

This option is turned off by default but you can turn it on by unchecking the tickbox. If the button is checked, you will not be able to proceed until you've entered an email address.

Entering an email address here will generate a Tagsmart system email to that address when the document is marked as dispatched by Tagsmart Production. You can notify yourself - although you can always check the status of a Certificate order by clicking on 'Certificates' at the top of the screen.

I have a discount voucher or product code?

This option is turned off by default but you can turn it on by unchecking the tickbox. If the button is checked, you will be asked for a voucher or product code.

Voucher/product codes can be used to order special options or apply discounts. For example, you can currently request artwork data to be filed on the Ethereum blockchain via the Artory Register by adding the voucher code ARTORY. You can request a Digital Certificate at the reduced cost of £2.50 plus VAT using the code DC1.